Privacy Policy

Last updated: February 3, 2026

Cresco respects your privacy and aims to comply with the Protection of Personal Information Act (POPIA) in South Africa.

1. What we collect

• Account details (name, email, mobile number)
• Verification information where required for security or compliance
• Usage and device data (to improve performance and prevent fraud)
• Payment confirmation references from payment processors (e.g., PayFast transaction references)

2. Why we collect it

• To create and manage your account
• To operate the platform and enable node activation
• To maintain security, prevent fraud, and ensure uptime
• To provide support and communicate important updates

3. Payments

Payments may be processed by third-party payment providers such as PayFast. Cresco does not store full card details on its servers. We may store payment references and status to confirm activation and support queries.

4. Sharing your information

We do not sell your personal information. We may share limited information with service providers (hosting, analytics, customer support) under confidentiality, payment processors to confirm payment status, and authorities where required by law.

5. Data security

We use reasonable safeguards to protect personal information. No online system is 100% secure, so we cannot guarantee absolute security.

6. Data retention

We keep personal information only as long as needed for the purposes described or as required by law.

7. Your rights

You may request access, correction, or deletion of certain personal information, subject to legal and operational requirements.

8. Contact

For privacy requests, contact Cresco Support via the official support channel shown on the website or inside your dashboard.